Legal
Privacy Policy
This Privacy Policy describes how HuyDung ("we", "our", or "us") processes personal information when you visit our website, submit a contact request, or use the Firestick Remote service.
1. Categories of Data
- Identity and Contact: name, email, phone number, and company details you submit.
- Communication Content: inquiry text, attachments, and support conversation history.
- Technical Signals: browser type, device information, referral source, and IP address.
- Performance Analytics: pages viewed, visit duration, clicks, and session-level events.
2. Purposes and Legal Basis
- Deliver requested information, product demos, and customer support.
- Maintain service security, detect abuse, and investigate incidents.
- Improve content, campaigns, and product usability based on aggregate trends.
- Meet accounting, compliance, and other legal obligations.
3. Cookies and Tracking
We use essential cookies to keep core features running and optional analytics tools to understand traffic behavior. You can manage cookie preferences in your browser settings.
4. Data Sharing
We do not sell your personal data. We may share information with vetted vendors that provide hosting, analytics, email delivery, or customer support infrastructure under contractual confidentiality commitments.
5. International Transfers
Where data is processed outside your country, we apply appropriate safeguards required by applicable privacy laws.
6. Retention
Personal data is kept only as long as needed for the purposes above, then deleted or anonymized unless longer retention is legally required.
7. Your Privacy Rights
Depending on your location, you may have rights to access, correct, delete, restrict, object to processing, or request portability of your personal information.
8. Contact for Privacy Requests
For privacy requests, email us via the contact channel shown on our website and include enough information for identity verification and response handling.